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RETURNS & REFUNDS

UK RETURNS

We guarantee to refund any item purchased on our website that you are not completely happy with when you return it to us in a saleable condition by post within 14 days of receipt. You are required to return unwanted orders at your own cost. For returns please email us to rastatothebone@rastatothebone.com with your return query and we will email you back with the details on how to post it :) When using our online store you accept that communication with us will be mainly electronic. We will contact you by email unless otherwise stated by yourself.
Refunds will be credited to your original method of payment. 
This does not affect your statutory rights.

EUROPE

We guarantee to refund any item purchased on our website that you are not completely happy with when you return it to us in a saleable condition by post within 14 days of receipt. You are required to return unwanted orders at your own cost. For returns please email us to rastatothebone@rastatothebone.com with your return query and we will email you back with the details on how to post it :) When using our online store you accept that communication with us will be mainly electronic. We will contact you by email unless otherwise stated by yourself.
Refunds will be credited to your original method of payment. 
This does not affect your statutory rights.

USA & REST OF THE WORLD

We guarantee to refund any item purchased on our website that you are not completely happy with when you return it to us in a saleable condition by post within 28 days of receipt. You are required to return unwanted orders at your own cost. For returns please email us to rastatothebone@rastatothebone.com with your return query and we will email you back with the details on how to post it :) When using our online store you accept that communication with us will be mainly electronic. We will contact you by email unless otherwise stated by yourself.
Refunds will be credited to your original method of payment.    

This does not affect your statutory rights.                                                                                                 

PLEASE EMAIL US WITH YOUR RETURN OR QUERY TO  rastatothebone@rastatothebone.com  with your order number WE WILL EMAIL YOU BACK WITH THE DETAILS AS TO HOW TO POST IT :)